The Nigerian Communications Commission (NCC) has introduced a device-checking service that allows consumers to verify mobile phones and other communications equipment by dialling *315#, as the regulator steps up enforcement against counterfeit, cloned and non-compliant devices.
The service forms part of an enhanced Type Approval Compliance framework that took effect on October 7, 2026. The NCC announced details of the initiative at a media briefing in Abuja on Tuesday, October 13, saying the measures are intended to strengthen consumer protection, improve network reliability and ensure devices meet the technical requirements for use on Nigerian mobile networks.
Speaking at the briefing, Edoyemi Ogoh, the NCC’s Director of Technical Standards and Network Integrity, said the framework would strengthen compliance monitoring and enforcement. He explained that the commission had engaged manufacturers, importers, dealers, telecommunications operators, government agencies and industry associations following the issuance of its Type Approval Business Rules in August 2024.
Under the new verification service, consumers can dial *315# and follow the prompts to check a device’s status. They can also use the commission’s online portal at www.ncc.gov.ng/devicechecker or call 315 for assistance.
Anyone checking a device other than the phone currently in use may be asked to provide its 15-digit International Mobile Equipment Identity (IMEI) number. The number can be displayed by dialling *#06# on the device.
The NCC has advised Nigerians, particularly those purchasing second-hand phones, to verify a device before paying for it. Buyers should confirm that the device is type-approved and verified for use on Nigerian mobile networks rather than relying solely on a seller’s assurances or the fact that the phone has previously connected to a network.
Type Approval is an existing regulatory requirement under Nigeria’s telecommunications framework. It is intended to ensure that communications equipment meets prescribed technical standards before it is sold or used in the country. The commission’s latest initiative strengthens the process for checking individual devices and enforcing compliance; it does not mean that the underlying requirement was introduced for the first time in October 2026.
The framework covers smartphones, feature phones, cellular tablets, eligible Internet of Things devices, SIM-enabled point-of-sale terminals, cellular laptops and other equipment designed to connect to Nigerian mobile networks. The NCC has warned that devices found to be non-compliant with applicable requirements could be denied access to local mobile networks.
The commission distinguishes counterfeit devices from cloned ones. Counterfeit phones imitate genuine products without the original manufacturer’s authorisation, while cloned devices use an IMEI number assigned to another legitimate device. Such practices can complicate device identification and create risks for consumers and network operators.
However, the NCC has cautioned that an unsuccessful verification result does not automatically establish that a phone is counterfeit. Consumers should seek clarification from the seller and resolve outstanding verification issues before completing a purchase.
The regulator has also sought to address concerns about privacy. According to its published guidance, the Device Checker is designed to verify device approval and status, not to give the commission access to users’ calls, messages, photographs, contacts or other personal files. The NCC also says the service does not track users’ physical locations or movements.
The commission has worked with the Nigeria Customs Service and other stakeholders to check devices already in stock and ensure newly imported equipment undergoes the required verification. Under the framework, manufacturers, importers, suppliers and businesses placing communications devices on the Nigerian market bear the relevant compliance responsibilities; consumers buying from local sellers are not expected to obtain Type Approval themselves.
The NCC has further advised users to rely only on its official verification channels and avoid disclosing one-time verification codes to sellers, callers or other individuals. Consumers experiencing difficulties with verification or network access can contact their service providers or seek assistance through the commission’s official support channels.
The initiative comes as regulators seek to protect consumers from misleading product claims and strengthen confidence in Nigeria’s telecommunications market. Its effectiveness will depend on public awareness, cooperation across the device supply chain and consistent enforcement of existing technical requirements.